Agents fails to start with Tibco BW Engine

[CommunityUser]

I m testing Appdynamics to see if it can be usefull for us monitoring Tibco BusinessWorks

I installed the software and verified my setup by starting viewer and running agent on viewer. That works fine.

Then the Agent is started within a Tibco BW engine (Sun JDK 6.1 64Bit).

It starts but reports some errors. Cannot see anything usefull in the viewer.

I cannot fine any documentation regarding errors, so i am stuck.

[Arun_Dasetty]

Hi tauvic.ritter,

Thanks for the agent logs. The root cause of the issue is the agent you are trying to agent which is not compatible with LiteViewer you are trying to connect. Hence the agent failed to send business transaction or call statistics to Lite viewer.
We could see from the agent.2013_03_28__16_55_13.0.log provided to us:

==============================================
[main] 28 Mar 2013 16:55:13,679  INFO JavaAgent - Using Agent Version [Server Agent Lite v3.3.4.0 RC Build Date 2013-03-20 20:23]

...

[main] 28 Mar 2013 16:55:14,367  INFO ConfigurationChannel - Registration information received Node ID[1] Component ID[1] Application ID [1]
[main] 28 Mar 2013 16:55:14,492  INFO ConfigurationChannel - Controller version [0.0.0]
[main] 28 Mar 2013 16:55:14,507 ERROR ConfigurationChannel - Agent Compatiblity error! Agent version [Server Agent Lite v3.3.4.0 RC Build Date 2013-03-20 20:23]
java.lang.IllegalStateException: This agent is not compatible with the controller version.
================================================================

We request you to use the same AppServerLite agent that comes with AppDynamicsLite.zip or from http://info.appdynamics.com/AppDynamicsLiteJavaNetOLD.html (Download Lite for Java)

which contains LiteViewer.zip (AppDynamics Lite Viewer 2.1.1 GA ) and AppServerAgentLite-3.3.3.2GA.zip (expected lite version to work: Using Agent Version [Server Agent Lite v3.3.3.2 GA Build Date 2011-12-20 16:51])

Currently we had filed an internal ticket to make sure that latest lite agents are compatible with LiteViewer 2.1, till the next LiteViewer GA is release

Please let us know if that resolves the issue

Thanks,

Arun

[CommunityUser]

Hi akumar,

I downloaded the Lite version again, and I verified the zip contents. Iit contains a very recently updated version.

Yes, now I can see something. I build a Helloworld service and now I can see this one on my Liteviewer.

Ok I continue my first impression

[Arun_Dasetty]

Hi tauvic.ritter,

 Yes you are right, seems the latest AppServerAgentLite.zip under AppDynamicsLite.zip archive is having updated version and the agent version shows as "Using Agent Version [Server Agent Lite v3.3.4.0 RC Build Date 2013-03-20 20:23]"
and also we could see the error "java.lang.IllegalStateException: This agent is not compatible with the controller version."

We are filing a high priority bug to address the error "java.lang.IllegalStateException: This agent is not compatible with the controller version."

However we could see the above error does not block in monitoring business transactions in lite , As per your latest comments "I build a Helloworld service and now I can see this one on my Liteviewer." we understood that you are now able to monitor the business transactions in LiteViewer , Please let us know if any disconnect?

I had attached older agentlite.zip for your reference