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Why is Splunk to Servicenow Problem_url incorrect?

joe06031990
Communicator
‎04-25-2023 08:13 AM

Hi,

We have integration with ServiceNow however we have an alert in a custom App to create a ticket to service now however the Problem_URL is wrong and is pointing to the search app instead of the custom app. I have checked the saved search in _internal logs and it is correct.

 

Any help would be greatly appreciated.

 

Thanks

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