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Why can't I upload my own app to Splunk Cloud?

For tests, I've requested Splunk Cloud and want check if this solution compatible with Wazuh.
But for uploading Wazuh app, i need to submit a ticket.
But with my free trial account, I can't write to support.
What should i do in this case?
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Were you able to upload the app? I have a 15 day trial account and do not see the option to upload apps.
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If you are doing your test on the Splunk Cloud Trial system, you should be able to upload or install the app using the Web UI. You should run the app through the AppInspect tool to make sure it will be accepted into the cloud instance. For help / support, reach out to your sales team and they should be able to help with your request.
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how to upload or install the app using web UI ? Can you provide detail steps?
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I'd also like an explanation (I don't have the "upload app" anywhere in the "manage apps" section)
