The Splunk built Add-on for JIRA app has not been touched since 2017 and is unfortunately not compatible with python 3 syntax and libraries. We use this app in our organization for some of our workflows to monitor relationships between certain stories and application log events and have recently upgraded to version 8. It would be nice if Splunk would let us know if this app is going to continue to be maintained or if there is a recommended alternative that has similar jql querying functionality.
For anyone else in this boat we did find a work around that allows for the app to continue to function while on version 8 by creating a commands.conf entry in the /etc/apps/jira/local folder with the below entries:
[jira] python.version = python2 [jirarest] python.version = python2
The problem with this solution is once Splunk decides that they no longer want to offer a python2 interpreter you are stuck coming up with another solution.
Thank you @guilmxm! I did see the linked app in splunkbase which we are ultimately going to move to it, but there are a lot of processes already using that old app and its syntax that will require rework to make that transition. I am glad that we have definitive answer though on if they plan on supporting the app or not so we can plan that work.