All Apps and Add-ons

Version 9.4 Compatibility?

zpadams
New Member

We recently updated Splunk to version 9.4.9 and found that our Cofense logs stopped flowing soon after. We are on version 2.1.7 of the Cofense Triage Add-On, which does say supports 9.4.x in the release notes. However, there appears to be a discrepancy in the readme of the Add-on where 9.4 is missing from the compatible versions list. It does mention 9.3 twice, so I suspect that is a typo.

My Splunk team is reporting that they believe 2.1.7 is incompatible with 9.4. The error the TA in Splunk shows appears to be more related to a python error. Has anyone run into this before?

Error:
External handler failed with code '1' and output: ''.

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livehybrid
SplunkTrust
SplunkTrust

Hi @zpadams 

The app is supported/maintained by Cofense - I would recommend emailing them at [email protected] to enquire/report this and hopefully they can resolve for you.

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