All Apps and Add-ons

Using the Splunk Add-on for ServiceNow, how do you connect to Service Now in Cloud that is using ADFS SSO for Authentication?

kuschroeder
Engager

Our ServiceNow instance is running in the cloud, and we use ADFS SSO authentication to connect to it. We got the add-on working with a local account but we are unable to authorize with the Service Now web service using an AD account.

Does this add-on support SSO authentication?

nickhills
Ultra Champion

When you install the Integration application for Service Now into your snow tenant, it will create the Splunk role and walks you through adding the Splunk user. This is the user you have to use to enable the integration to work correctly. - It is a local user
https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/ConfigureServiceNowtointegratewithS...

If my comment helps, please give it a thumbs up!
0 Karma

acurcio_splunk
Splunk Employee
Splunk Employee

It does not. You need to have your SNOW admin create a local account.

Also see this Answer post: https://answers.splunk.com/answers/403964/native-saml-authentication-with-shibboleth-idp.html

0 Karma
Get Updates on the Splunk Community!

OpenTelemetry for Legacy Apps? Yes, You Can!

This article is a follow-up to my previous article posted on the OpenTelemetry Blog, "Your Critical Legacy App ...

UCC Framework: Discover Developer Toolkit for Building Technology Add-ons

The Next-Gen Toolkit for Splunk Technology Add-on Development The Universal Configuration Console (UCC) ...

.conf25 Community Recap

Hello Splunkers, And just like that, .conf25 is in the books! What an incredible few days — full of learning, ...