Using the Microsoft Cloud Services Addon with a proxy server

[djukicm]

We are trying to configure the Microsoft Cloud Services addon and are behind an NTLM proxy. From what I can see, the MS account and input are configured fine, however we are getting errors in the splunk_ta_microsoft-cloudservices_azure_audit.log along the following lines and no data is being ingested.

ConnectionError: HTTPSConnectionPool(host='login.microsoftonline.com', port=443): Max retries exceeded with url:

On checking the connections I cannot see this even making connections with our proxy, even though we have configured it via the proxy tab in the addon and is configured normally via the splunk-launch.conf file system wide. For fun I did remove the entries in the addon proxy tab but that made no difference.

Has anyone else seen issues such as this?

Thanks!

[asridhara]

I'm facing the same issue. No resolution

[ehaddad_splunk]

have you tried without the global proxy in launch.conf and set this is up only in Add-on? Ive seen issues when you set it up in both.

[djukicm]

Hi Ehaddad,

Thanks for responding.

I'd not tried it that way around but it unfortunately does not make any difference and I still see the same timeout message in the log file

Any other ideas?