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Upgraded Splunk for Symantec from 1.0 to 1.03 and getting errors

jon_allen
New Member

Upgraded to the latest version of the app and TAs. Getting the following error on the search console.

The lookup t able 'sep_vendor_info_lookup' does not exist. It is referenced by configuration "sep11:system'

This is coming from both indexers. Is the TA not deployed properly?

Splunk is currently at version 5.0.4

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1 Solution

lukejadamec
Super Champion

The lookup got lost or its permissions did not transfer in the upgrade.

Go to Manager>Lookups>Automatic Lookups, select all apps, find sep_ vendor _info_lookup and check the permissions. If the lookup does not exist, then check the Manager>Lookup definitions for all apps. If it does not exist, then it will have to be recreated.

View solution in original post

0 Karma

lukejadamec
Super Champion

The lookup got lost or its permissions did not transfer in the upgrade.

Go to Manager>Lookups>Automatic Lookups, select all apps, find sep_ vendor _info_lookup and check the permissions. If the lookup does not exist, then check the Manager>Lookup definitions for all apps. If it does not exist, then it will have to be recreated.

0 Karma

jon_allen
New Member

After looking back it appears that the I needed to recreate the lookup as sep_vendor_info_lookup with the specific version as they were created. With that it appears the errors have cleared up.

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lukejadamec
Super Champion

Check the permissions in the Automatic Lookup for applicable Apps. Make sure it is set to include the app throwing the error (I set mine to Global).

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jon_allen
New Member

Both sep11_vendor_info_lookup and sep12_vendor_info_lookup exist. The permissions are write for admin and read for all other users. Does this sound correct?

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