Upgrade Plan For ServiceNow AddOn

[rbal_splunk]

Currently we have installed Splunk integration app (version 1.1.6 current latest version) in ServiceNow sandbox region. But recently we have upgraded ServiceNow instance from Kingston to Landon version, So Splunk integration version is compatibility with Kingston or lower versions.

https://store.servicenow.com/sn_appstore_store.do#!/store/application/bac6db564f6a3100a0fc7d2ca310c7...

App developed by: Splunk Inc TPP
Available at: ServiceNow Store
Current support version: ServiecNow – Kingston
Support version required: ServiceNow – Landon

Could you please check and give us an idea when do we get the compatibility version for Landon release?

[mikeenelson]

Any updates yet on the new release date? We've escalated with our Splunk rep to try to make sure this is a high priority. We have a big need to integrate Splunk and ServiceNow and the new version of this app will help make all our dreams come true.

[stboch]

It's now March... how much longer?

[ablume]

Hi, would it be possible to get a new ETA for 4.0.0?

[stboch]

Will this version also Support Madrid? Or will we have to wait another year for support for Madrid?

[ch1221]

Waiting for a compatible release here also.

[ch1221]

Waiting for a compatible release here also.

[dpramos]

Any update on when the London/Madrid add on version will be released?

[wbreshears]

Any updates yet on the new release date?

We've completed integration and testing in our Dev instance on Kingston then upgraded to London and had no issues. However, we upgraded Prod to London and now we can't add the plug-in/application since it is not certified to be installed to London. We have a big need to complete our deployment of Splunk and ServiceNow and need the new version of this app to be validated from the ServiceNow Store to "help make all our dreams come true". 😉

Thank you,

[dpramos]

HI there, any update on the release of the London version of the add on?
Thanks,Is there an update to the London version of the add on?
Thanks

[rbal_splunk]

Splunk is planning to upgrade the add-on for service now to support London release, but it is still being worked upon and we don’t have ETA for it yet.

[mikeenelson]

bump

We are also running the London version of ServiceNow and we would like to get an ETA on the new TA release.

[xavierashe]

It's now January 2019. Any word on London support?

[rbal_splunk]

let me check on it.

[mikeenelson]

Trying to be a squeaky wheel over here to see if we can have an ETA. We would really like to get up and running with this add-on to help out our internal customers.

[centrafraserk]

If you do look into this, please note that the current release of ServiceNow is even further ahead of London, it's currently on Madrid making the add-on two versions behind. Currently the Kingston add-on does not correctly generate incidents into ServiceNow on London so this is a feature breaking issue for what most customers would be utilizing the add-on for.