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UnexpectedHTTPResponse 404 Not Found

Esky73
Builder
‎04-01-2019 11:29 PM

I suspect this is a configuration issue on the Solman side

Have confirmed i can wget and connect to the solman endpoint from the HF where i have installed the TA

I get the following in the modular input :

Encountered the following error while trying to save: Error connecting to SAP ODATA endpoint at http://hostname:8010/sap/opu/odata/sap?sap-client=100 - UnexpectedHTTPResponse 404 Not Found

If i try the URL i get a log in prompt and the credentials i have been given work - however i see this on login :

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
<code>005056A509B11ED199D8826D151F80FE</code>
<message xml:lang="en">
The server has not found any resource matching the Data Services Request URI
</message>
<innererror xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
<transactionid>BAF89DDBC4BC00C0E005CA2F906A7875</transactionid>
<timestamp>20190402061415.8946400</timestamp>
<Error_Resolution>
<SAP_Transaction>
Run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details
</SAP_Transaction>
<SAP_Note>
See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)
</SAP_Note>
</Error_Resolution>
</innererror>
</error>
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mtroianovskyi
Explorer
‎04-03-2019 06:56 AM

Please tell what are the HTTP codes for the following pages if you try to reach them via a web browser:
http://hostname:8010/sap/opu/odata/sap/ - HTTP 404 is expected
http://hostname:8010/sap/opu/odata/sap/AI_SYSMON_OVERVIEW_SRV/ - HTTP 200 is expected

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Esky73
Builder
‎04-10-2019 11:14 PM

The SAP team have told me they can't figure it out - if you have any advise of walkthroughs that would help then please do so - thanks.

Please tell what are the HTTP codes for the following pages if you try to reach them via a web browser:
http://hostname:8010/sap/opu/odata/sap/ - HTTP 404 is expected
- I get a username prompt
- then this on entering credentials

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<error xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
<code>005056A509B11ED199D8826D151F80FE</code>
<message xml:lang="en">
The server has not found any resource matching the Data Services Request URI
</message>
<innererror xmlns="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata">
<transactionid>BAF89DDBC4BC0100E005CAED9A8AE37B</transactionid>
<timestamp>20190411060757.9472560</timestamp>
<Error_Resolution>
<SAP_Transaction>
Run transaction /IWFND/ERROR_LOG on SAP Gateway hub system and search for entries with the timestamp above for more details
</SAP_Transaction>
<SAP_Note>
See SAP Note 1797736 for error analysis (https://service.sap.com/sap/support/notes/1797736)
</SAP_Note>
</Error_Resolution>
</innererror>
</error>

http://hostname:8010/sap/opu/odata/sap/AI_SYSMON_OVERVIEW_SRV/ - HTTP 200 is expected

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<app:service xmlns:app="http://www.w3.org/2007/app" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:m="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata" xmlns:sap="http://www.sap.com/Protocols/SAPData" xml:lang="en" xml:base="http://hostname:8010/sap/opu/odata/sap/AI_SYSMON_OVERVIEW_SRV/">
<app:workspace>
<atom:title type="text">Data</atom:title>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:addressable="false" sap:content-version="1" href="moDetailsSet">
<atom:title type="text">moDetailsSet</atom:title>
<sap:member-title>moDetails</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:addressable="false" sap:content-version="1" href="SysCollectionSet">
<atom:title type="text">SysCollectionSet</atom:title>
<sap:member-title>SysCollection</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:content-version="1" href="EventListSet">
<atom:title type="text">EventListSet</atom:title>
<sap:member-title>EventList</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:content-version="1" href="ComponentOverviewSet">
<atom:title type="text">ComponentOverviewSet</atom:title>
<sap:member-title>ComponentOverview</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:content-version="1" href="EventsSet">
<atom:title type="text">EventsSet</atom:title>
<sap:member-title>Events</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:addressable="false" sap:content-version="1" href="SystemListSet">
<atom:title type="text">SystemListSet</atom:title>
<sap:member-title>SystemList</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:addressable="false" sap:content-version="1" href="MetricSet">
<atom:title type="text">MetricSet</atom:title>
<sap:member-title>Metric</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:addressable="false" sap:content-version="1" href="OverviewSet">
<atom:title type="text">OverviewSet</atom:title>
<sap:member-title>Overview</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:addressable="false" sap:content-version="1" href="MetricMonitorDataSet">
<atom:title type="text">MetricMonitorDataSet</atom:title>
<sap:member-title>MetricMonitorData</sap:member-title>
</app:collection>
<app:collection sap:creatable="false" sap:updatable="false" sap:deletable="false" sap:pageable="false" sap:addressable="false" sap:content-version="1" href="AlreadyRatedMetricSet">
<atom:title type="text">AlreadyRatedMetricSet</atom:title>
<sap:member-title>AlreadyRatedMetric</sap:member-title>
</app:collection>
</app:workspace>
<atom:link rel="self" href="http://hostname:8010/sap/opu/odata/sap/AI_SYSMON_OVERVIEW_SRV/"/>
<atom:link rel="latest-version" href="http://hostname:8010/sap/opu/odata/sap/AI_SYSMON_OVERVIEW_SRV/"/>
</app:service>
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Esky73
Builder
‎04-10-2019 11:38 PM

Should be ok for solman 7.2 support pack level 04 ?

I see you mention 7.2 SBS8 in the reference docs

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mtroianovskyi
Explorer
‎04-10-2019 11:54 PM

From what I see, your SAP setup looks good (at least for the initial stage, you may need to add more metrics later on if necessary).
You just need to use http://hostname:8010/sap/opu/odata/sap as Solman service base URL during configuration of the modular input. Please check that there are no spaces, slashes or other extra characters around that value. You do not need the ?sap-client=100 part either. If you are still stuck, please write an email to Operational_Intelligence_Support@epam.com so that we can contact you and help.

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Esky73
Builder
‎04-11-2019 10:35 PM

thankyou - i will pass on the details to the SAP resource and ask them to get in touch

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titarenko
Engager
‎04-12-2019 02:15 AM

Hello, Esky73 - We are standing by and will be glad to help with the deployment and troubleshooting. Once you have successfully run POC with the current version of our SAP->Splunk add-on, may I ask you for direct feedback? Perhaps you also could share key features you would like to see in our Enterprise Version, Thanks!

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mtroianovskyi
Explorer
‎04-03-2019 06:12 AM

Could you please provide the Solman service base URL that you use?

The URL seems to be malformed, it looks like you have the "?client=100" appended in the end of the Solman service base URL. Please try removing that part.

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Esky73
Builder
‎04-03-2019 06:31 AM

http://hostname:8010/sap/opu/odata/sap?sap-client=100

Is the url given to me by the sap team - I did also try removing ?sap-client=100 as you mentioned but that also failed.

I referred back the the sap team and await their feedback

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p_gurav
Champion
‎04-01-2019 11:48 PM

Please check troubleshooting panel inside app, search for internal logs. On below link refer troubleshooting section: https://splunkbase.splunk.com/app/4301/#/details

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