All Apps and Add-ons

TypeError when using

mikefg
Communicator

I am not using an api key, just free tier.

I get this error when used in search:

External search command 'ipextrainfo' returned error code 1. Script output = "error_message=TypeError at "/opt/splunk/etc/apps/ip_extrainfo/bin/ipextrainfo.py", line 47 : 'Message' object is not subscriptable ".

Labels (1)
0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @mikefg 

Despite this being usable without an API Key, it seems that the code is expecting an empty value for the API Key if you are using the free tier. I found the same issue as you when installing the app, to fix the issue I set the API key to a random value (e.g abc), then hit Save API Key.

Then once saved click the Reset API Key button.

livehybrid_0-1741794570335.png

 

After this the command works 🙂

Please let me know how you get on and consider adding karma to this or any other answer if it has helped.
Regards

Will

0 Karma

mikefg
Communicator

Getting a new error after trying your idea.

New error:
   Expecting value: line 1 column 1 (char 0)

my search string:
   index=network | ipextrainfo ip=src_ip | table src_ip country

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Hi @mikefg 

Please can you run the below SPL and make sure if returns an empty string? 

| inputlookup ipapikey | sort - savetime | head 1 | table apikey

livehybrid_0-1741849087061.png

 

Please let me know how you get on and consider adding karma to this or any other answer if it has helped.
Regards

Will

0 Karma

mikefg
Communicator

Empty string.

splunk ipapikey.png

0 Karma

livehybrid
SplunkTrust
SplunkTrust

Oh thats annoying - let me have another test to see what I can find.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Modernize your Splunk Apps – Introducing Python 3.13 in Splunk

We are excited to announce that the upcoming releases of Splunk Enterprise 10.2.x and Splunk Cloud Platform ...

Step into “Hunt the Insider: An Splunk ES Premier Mystery” to catch a cybercriminal ...

After a whole week of being on call, you fell asleep on your keyboard, and you hit a sequence of buttons that ...

SplunkTrust Application Period is Officially OPEN!

It's that time, folks! The application/nomination period for the 2026-2027 SplunkTrust is officially open. If ...