All Apps and Add-ons

TrackMe - tenant tile not visible and active tenant = 0

emallinger
Communicator

Hello,

I'm using TrackMe Free Edition 2.0.92 on my test env (single instance with 2 UF on debian 11).

I'm able to create vtenant, but I do not see any of them on the Vtenant page :

emallinger_0-1715862759680.png

Yet, they are listed in the configuration tab :

emallinger_1-1715862808968.png

I cannot access the "pop in" to manage any of the tenant specs.

This behaviour was already in place with previous version of trackme v2.

I checked logs, trackme logs, restarted the instance, updated the app, checked the browser logs (har files), removed then installed again the app, tried to remove banner, deactivated  then reactivated library restrictions, checked limits : all without success.

I don't have any more ideas.

My prod env is distributed and do not have the issue.

I'm sure I did something wrong somewhere, but I cannot pinpoint where.

Could you please suggest some leads ?

Thanks,

Ema

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