Splunk db connect 3.3: Can not load any driver from files [/opt/splunk/etc/apps/splunk_app_db_connect/drivers

[rlmalci]

Trying to connect to Oracle OCI database. Followed the instructions in the "Connect Splunk DB Connect to Oracle Wallet environments using ojdbc8" troubleshooting guide, however, the drivers won't load. Get the following warning message: ARN com.splunk.dbx.service.driver.DriverServiceImpl - action=load_drivers Can not load any driver from files [/opt/splunk/etc/apps/splunk_app_db_connect/drivers/ojdbc8-libs/ons.jar]

[kamaljagga]

I tried installing jre and then jdk and updating there path in JRE Env field along with setup of JAVA_HOME variable. Both of them didn't work for me, however it worked for some people.  

[PavelP]

can you post a result of these commands:

permission of the ons.jar file:

ls -l /opt/splunk/etc/apps/splunk_app_db_connect/drivers/ojdbc8-libs/ons.jar

permissions of the folder:

ls -l /opt/splunk/etc/apps/splunk_app_db_connect/drivers/ojdbc8-libs/

permissons of the other folder:

ls -l /opt/splunk/etc/apps/splunk_app_db_connect/drivers/

info about running splunk processes:

ps aux | grep -i splunk

[rlmalci]

The permissions are correct and are wide open. Other drivers are loading just certain ones are not. For example the file ojdbc8.jar version 18,3 loaded but the following did not (ojdbc8-libs/ons.jar, ojdbc8-libs/oraclepki.jar, ojdbc8-libs/orail8n.jar, ojdbc8-libs/osdt_cert.jar, ojdbc8-libs/osdt_core.jar, ojdbc8-libs/simplefan.jar, ojdbc8-libs/ucp.jar, ojdbc8-libs/xdb6.jar). Are these support files for ojdbc8.jar and therefore do not have to load?
Also, is there a updated dbx.jar that is located in the /opt/splunk/etc/apps/splunk_app_db_connect/drivers folder? Where does this jar file come from?

[kamaljagga]

Were you able to resolve the issue ?

I have installed new dbconnect 3.6.0 on Windows 2016 Server and put all the required drivers however none of the drivers are getting loaded ?