Splunk app for service now

[mohammadsharukh]

For testing installed splunk 8.02 on my lappy window10 and on top of it installed splunk addon for service.

I successfully opened the configuration tab inside the app and linked my snow account but when i am clicking on the inputs tab inside the snow app it shows loading and never load.

Please help.

[sumanssah]

Check your system resource usage while configuring inputs, app/add-on required suggested resources to work properly.

[pruthvikrishnap]

There are two apps, you will have to install both to get connected.
splunk app for service now and
splunk add on for service now

[mohammadsharukh]

Thank you for response.

I installed the splunk app for service now on my splunk 8.02

I am recveing the error

Please find below the error logs

02-27-2020 19:02:05.676 +0530 ERROR AdminManagerExternal - Unexpected error "" from python handler: "HTTP 404 Not Found -- Not Found". See splunkd.log for more details.
02-27-2020 19:02:05.783 +0530 ERROR AdminManagerExternal - Stack trace from python handler:\nTraceback (most recent call last):\n File "C:\Program Files\Splunk\Python-2.7\lib\site-packages\splunk\admin.py", line 148, in init\n hand.execute(info)\n File "C:\Program Files\Splunk\Python-2.7\lib\site-packages\splunk\admin.py", line 634, in execute\n if self.requestedAction == ACTION_LIST: self.handleList(confInfo)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\snow_accounts_handler.py", line 51, in handleList\n account = account_manager.list()[0]\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\snow_account_manager.py", line 64, in list\n return [self.get_by_name("snow_account")]\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\snow_account_manager.py", line 54, in get_by_name\n accounts = snow_account_collection.list()\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 1459, in list\n return list(self.iter(count=count, **kwargs))\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 1418, in iter\n response = self.get(count=pagesize or count, offset=offset, **kwargs)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 1648, in get\n return super(Collection, self).get(name, owner, app, sharing, **query)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 746, in get\n **query)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 287, in wrapper\n return request_fun(self, *args, **kwargs)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 69, in new_f\n val = f(*args, **kwargs)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 665, in get\n response = self.http.get(path, self._auth_headers, **query)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 1160, in get\n return self.request(url, { 'method': "GET", 'headers': headers })\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 1221, in request\n raise HTTPError(response)\nHTTPError: HTTP 404 Not Found -- Not Found\n
02-27-2020 19:02:05.783 +0530 ERROR AdminManagerExternal - Unexpected error "" from python handler: "HTTP 404 Not Found -- Not Found". See splunkd.log for more details.
02-27-2020 19:02:12.086 +0530 WARN LocalAppsAdminHandler - Using deprecated capabilities for write: admin_all_objects or edit_local_apps. See enable_install_apps in limits.conf
02-27-2020 19:02:13.225 +0530 WARN LocalAppsAdminHandler - Using deprecated capabilities for write: admin_all_objects or edit_local_apps. See enable_install_apps in limits.conf
02-27-2020 19:02:13.251 +0530 WARN LocalAppsAdminHandler - Using deprecated capabilities for write: admin_all_objects or edit_local_apps. See enable_install_apps in limits.conf
02-27-2020 19:02:15.683 +0530 WARN LocalAppsAdminHandler - Using deprecated capabilities for write: admin_all_objects or edit_local_apps. See enable_install_apps in limits.conf
02-27-2020 19:02:15.713 +0530 WARN LocalAppsAdminHandler - Using deprecated capabilities for write: admin_all_objects or edit_local_apps. See enable_install_apps in limits.conf
02-27-2020 19:02:16.440 +0530 ERROR AdminManagerExternal - Stack trace from python handler:\nTraceback (most recent call last):\n File "C:\Program Files\Splunk\Python-2.7\lib\site-packages\splunk\admin.py", line 148, in init\n hand.execute(info)\n File "C:\Program Files\Splunk\Python-2.7\lib\site-packages\splunk\admin.py", line 634, in execute\n if self.requestedAction == ACTION_LIST: self.handleList(confInfo)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\snow_setup_handler.py", line 38, in handleList\n snow_default = self._get_snow_default(service)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\snow_setup_handler.py", line 47, in _get_snow_default\n collection = client.Collection(service,"service_now_setup/snow_account").list()\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 1459, in list\n return list(self.iter(count=count, **kwargs))\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 1418, in iter\n response = self.get(count=pagesize or count, offset=offset, **kwargs)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 1648, in get\n return super(Collection, self).get(name, owner, app, sharing, **query)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\client.py", line 746, in get\n **query)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 287, in wrapper\n return request_fun(self, *args, **kwargs)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 69, in new_f\n val = f(*args, **kwargs)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 665, in get\n response = self.http.get(path, self._auth_headers, **query)\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 1160, in get\n return self.request(url, { 'method': "GET", 'headers': headers })\n File "C:\Program Files\Splunk\etc\apps\splunk_app_servicenow\bin\splunklib\binding.py", line 1221, in request\n raise HTTPError(response)\nHTTPError: HTTP 404 Not Found -- Not Found\n