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Splunk License issue : failed to parse license because

Builder

Hi Splunkers,

I would like to know if you have this issue on adding a Splunk license :

"Bad Request — Splunk.License: failed to parse license because: The license file with signature ********* has been revoked. Please file a case online at http://www.splunk.com/page/submit_issue.";

What might cause the issue and what the probable solution.

0 Karma

Builder

We've figured this out,
It seems the term license was not renewed by our client, that why it shows the error.

It's a good thing to ask the client and the sales support team for this.

0 Karma

Communicator

Raise a splunk support case. They will issue a new splunk.license file. Please try again.
It was worked for me.

0 Karma

Builder

Could you tell me what causes the issue?
Have you experienced it before?
Is it on our part of a Splunk issue itself ?

0 Karma

Communicator

I have asked the same question. They told it seems file might be crashed. They suggested to install the new license which they have provided.

0 Karma