All Apps and Add-ons

Splunk Error with Demisto Add-on

csheldon3636
New Member

We have recently added the app Demisto Add-on for Splunk (TA-Demisto 2.0.4). When ever we try to add the IP and the API to the app and save it we get the following error in Splunk.

Encountered the following error while trying to update: Splunkd daemon is not responding: (u"Error connecting to /servicesNS/nobody/TA-Demisto/apps/local/TA-Demisto/setup: ('The read operation timed out',)",)

When checking the splunk server we are seeing the following error as well:

08-19-2019 21:02:47.396 +0000 ERROR AdminManagerExternal - Stack trace from python handler:\nTraceback (most recent call last):\n File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 130, in init\n hand.execute(info)\n File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 595, in execute\n if self.requestedAction == ACTION_EDIT: self.handleEdit(confInfo)\n File "/opt/splunk/etc/apps/TA-Demisto/bin/demisto_setup.py", line 535, in handleEdit\n postargs=post_args)\n File "/opt/splunk/lib/python2.7/site-packages/splunk/rest/init.py", line 536, in simpleRequest\n raise splunk.AuthorizationFailed(extendedMessages=uri)\nAuthorizationFailed: [HTTP 403] Client is not authorized to perform requested action; https://127.0.0.1:8089/services/messages\n

Has anyone seen this error before?

Thanks,

Curt

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

How much can you really learn in 3 minutes?

Observability can certainly be hard to understand – there's a lot of jargon and buzzwords and it seems to ...

Event Series: The Agentic SOC: Trust Before Autonomy

AI is fundamentally changing security operations, but true progress requires more than just automation—it ...

Free Professional Services for .conf26 Attendees

This year at .conf26, we are doing something a little different. We are bringing the best minds from ...