Splunk Datasets Add-on: In 6.5.1, why am I getting a 404 error when clicking the "Get the Datasets Add-on" in the "New in Splunk Enterprise" pop-up?

[DUThibault]

splunk-6.5.1-f74036626f0c-linux-2.6-amd64

(links broken up so they hopefully will display)

Once you get to the "New in Splunk Enterprise" pop-up and learn about the Datasets Add-on, clicking the "Get the Datasets Add-on" button yields this error:

404 Not Found

Return to Splunk home page
Page not found!
View more information about your request (request ID = 5887714bc27faf006a1c10) in Search

This page was linked to from http : //:8000/en-US/app/search/datasets.

You are logged into :8000 as admin, which is connected to splunkd @f74036626f0c at https : //127.0.0.1:8089 on Tue Jan 24 10:22:51 2017.
The button links to: http://:8000/en-US/app/search/undefined

If I then click on "View more information about your request (request ID = 5887714bc27faf006a1c10) in Search", I get "No results found." for the search "index=_internal host="sds-dut-vb" source=*web_service.log log_level=ERROR requestid=5887714bc27faf006a1c10", which is not helpful.

The correct Datasets Add-on page is: http://splunkbase.splunk.com/app/3245/

[cburke_splunk]

Hi there,

I just wanted to chime in and say that we fixed this bug in 6.5.3 and it is also fixed in 6.6 as well.

Cory

[jlloyd_splunk]

Hi there,

I'm one of the engineers who worked on the Splunk Datasets Add-on. Thanks for your report. By any chance, were you on some sort of intranet when you clicked that link, or otherwise didn't have internet access? Looking at the code now, if for some reason there was a problem connecting to splunkbase.splunk.com, then you'd experience what you described. This is an oversight on my part! I've filed a bug and we'll address it very soon. Thanks for bringing it to our attention!

Best,
Jeff

[DUThibault]

Yes, we are on an intranet behind a sometimes quite intrusive firewall. By now I don't remember the exact circumstances, but it's also possible this was triggered while on a quarantined subnet.