Splunk Common Information Model App -- When I navigate to the app setup screen, no settings appear

[sebastianszykie]

Background:
Developer License
Splunk Enterprise 6.6.3 installed
Installed CIM App 4.9

Problem:
After successful installation of the CIM App, when I browse to the app setup screen, no settings appear. I restarted Splunk services, uninstalled and reinstalled the app and the issue persists.

If I install the app and view the corresponding datasets first before going to the setup page, the dataset page loads. After I go to the setup page, the datasets fail to load.

[tkomatsubara_sp]

Hello!

1. Just create "$SPLUNK_HOME/etc/apps/Splunk_SA_CIM/local/web.conf" and put the below lines into it.

   [expose:admin_macros]
   pattern = admin/macros

   [expose:admin_macros_ELEMENT]
   pattern = admin/macros/*
   methods = GET,POST

2. Restart your Splunk.

Tested:

• Splunk ... 6.6.3
• CIM ...4.9.0 ( https://splunkbase.splunk.com/app/1621/ ) Splunk Common Information Model (CIM)

[deebinshm]

Have observed the following in the browser console, unfortunately no idea how to resolve:

VM1006:1 GET http:///en-US/splunkd/_raw/services/admin/macros?output_mode=json&search=name%3Dcim*indexes&count=-1&=1506592708851 404 (Not Found)

[harsmarvania57]

Looks like browser related issue, tried in IE not working. When tried in Firefox it's working fine.

[deebinshm]

Also tried 3 different browsers with the same result, an almost blank page with CIM Setup as header and a grey line.

Interestingly, it was working at one point and then started to display the page as described above. No changes made to the browser.

[sebastianszykie]

I tried 3 different ones and had the same problem in each.

[dajomas]

In our environment, we noticed that the CIM setup screen is not showing up when accessed via a virtual desktop but when accessed from a physical desktop, the setup screen comes up as expected.

Could this be desktop resource related?