Splunk Cloud and Workday Add-on not working

[twicks]

When I click on the Workday Add-on in Splunk cloud it just sits and spins showing "Loading", never times out just spins and I never get any data feedback. It works fine on a local test instance though. If someone can give any insight into this issue it would be much appreciated.

[jwangswin]

The configuration works on our On-Prem installation, but the following is the error I get on the Cloud version:

03-05-2020 18:16:06.913 +0000 ERROR AdminManagerExternal - Stack trace from python handler:\nTraceback (most recent call last):\n File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 130, in init\n hand.execute(info)\n File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 594, in execute\n if self.requestedAction == ACTION_LIST: self.handleList(confInfo)\n File "/opt/splunk/etc/apps/TA-workday/bin/ta_workday/splunk_aoblib/rest_migration.py", line 38, in handleList\n AdminExternalHandler.handleList(self, confInfo)\n File "/opt/splunk/etc/apps/TA-workday/bin/ta_workday/splunktaucclib/rest_handler/admin_external.py", line 40, in wrapper\n for entity in result:\n File "/opt/splunk/etc/apps/TA-workday/bin/ta_workday/splunktaucclib/rest_handler/handler.py", line 118, in wrapper\n raise RestError(exc.status, exc.message)\nRestError: REST Error [404]: Not Found -- HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Not Found"}]}\n

[apetti]

Having the same issue here. any updates on this?

[3thanlewis]

We have gotten several reports of this behavior and have a bug ticket open to investigate. If you are able to collect any internal Splunk logs from the system that would be a great help