All Apps and Add-ons

Splunk Cloud Gateways: How to configure mobile gateway

francoisternois
Path Finder

Hello Guys,
I try to set up the Splunk Mobile Gateway, but it didn't work for me.
On the configure tab, I've this error ;
alt text

Then, on the status Dashboard :
alt text

Error found in splnuk_app_cloudgateway.log :
ResourceNotFound: [HTTP 404] https://127.0.0.1:8089/servicesNS/nobody/splunk_app_cloudgateway/storage/passwords/encryption_keys?o...

The proxy seems to be correctly setup and all gateway inputs are enabled.
Any idea ?

Regards,
Fracois

0 Karma
1 Solution

francoisternois
Path Finder

Problem solved : It was a misconfiguration about the https on the proxy !

View solution in original post

0 Karma

ljolly
Explorer

A brand new test environment is up and running and the gateway application is now working as expected.

So, for me it appears to have been a problem with something in RHEL 6.10 or something we did to it. I do not recall seeing a requirement for RHEL 7 in the documentation just that “linux” was supported. I would not be entirely surprised if I have managed to miss this though.

Anyway, all good now, except I will have to upgrade the production SHCluster nodes to RHEL 7 as well... which really had to be done anway... i have just been putting it off!

0 Karma

francoisternois
Path Finder

Hi,

First, you have to setup https from end-to-end. From my experience, http won't work (in my case at least).
The setup that work for me in cloudgateway.conf

[proxyConfig]
https_proxy = https://user:password@proxyIP:proxyPort

Another tricky point : you may have to clear your browser cache or use private navigation when configuring the app. It may solve issues...

0 Karma

ljolly
Explorer

Thanks for your reply. 🙂

Unfortunately I am told by our network team that I cannot set a proxy in that manner as the proxy is basically the default gateway... dah.

Oh well, I will try reinstalling in incognito mode and see if that helps.

0 Karma

francoisternois
Path Finder

Problem solved : It was a misconfiguration about the https on the proxy !

0 Karma

ljolly
Explorer

I am having a very similar (if not the same) issue and was wondering if you could shed some light on what was wrong with your https proxy configuration?

Any help would be greatly appreciated! 🙂

0 Karma
Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...