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Splunk App for VMware: Why have three license files installed on our license master. Is the app supposed to sum them together?

markusspitzli2
Explorer

Hi.

We have three license files (1x5GB 2x20GB) for the Splunk App for VMware installed on our license master. I assumed that the VMWare app will sum them to 45GB, but instead I receive only 20GB.

VMWare App -> Settings -> App License Status

What happens here?

Thanks
Markus

0 Karma
1 Solution

Azeemering
Builder

You must have an equivalent license of Core Splunk (Same GB Volume Level).
What do you see when you go to settings-->Licensing-->All License Details (under debug information)

View solution in original post

Azeemering
Builder

You must have an equivalent license of Core Splunk (Same GB Volume Level).
What do you see when you go to settings-->Licensing-->All License Details (under debug information)

markusspitzli2
Explorer

We have more than enough Core Splunk Licenses. 1.8TB/d.

I don't see any information that matters in the license details. What are you refering to?

0 Karma

Masa
Splunk Employee
Splunk Employee

Please file a Support case to report this issue.
I do not think VMware app license can be added to total currently.

0 Karma
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