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Splunk App for Microsoft Exchange: Why does the Exchange Service Analyzer produce inconsistent results?

freeborn
Explorer

I am finding with the Exchange Service Analyzer I cannot get consistent results. I can load the page and get 100% across the board, refresh the data and it will show all red. If I drill down into the details, the results do not seem consistent with the top level data either.

Any thoughts? I like the concept, but the consistency makes this data useless right now.

0 Karma

malmoore
Splunk Employee
Splunk Employee

Hi,

There are some bugs open on this very issue and they will be addressed in an upcoming release. Unfortunately I can't say more other than these concerns have been noted.

0 Karma

michealrp
Path Finder

So, it's March 2015 now and these are still problematic. We're evaluating the application but this is bothersome to say the least.

0 Karma

abrown_splunk
Splunk Employee
Splunk Employee

Hi Freeborn,
Have you contacted Support about this issue? I don't know off the top, but I do know that these sort of issues often turn out to be environmental or setup-related. Even if it's truly a bug, we'd need more specifics to be able to troubleshoot effectively. I'd recommend filing a ticket.

Thanks!

0 Karma
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