Splunk Add-on for ServiceNow and Jakarta Support

[todd_miller]

When can we anticipate support for the ServiceNow Jakarta release? Do we anticipate any issues with the Add-on prior to official Jakarta support?

[rpille_splunk]

Version 3.0.0 of the add-on just became available on Splunkbase and supports Jakarta.
https://splunkbase.splunk.com/app/1928/

[nickhills]

Hi Todd,
Did you get anywhere with this? - I have just opened a ticket with Splunk to ask the same thing?

[todd_miller]

I've reached out to our Customer Success Manager to see if he can get some additional details as well.

[todd_miller]

Nothing yet, unfortunately.

[todd_miller]

It appears that the data extracts continue to work, however when testing integration by creating tickets, I keep getting the following error:

command="snowincidentstream", Failed to create ticket. Return code is 400. Reason is Bad Request