Hi there,
I have configured Dynatrace add-on with proxy setup enabled (coz of firewall issue), if I run the dynatrace url using the api token through postman I am getting data for all the endpoints.
But in splunk we are getting connectionpool.py and modinput.py error for the Dynatrace API Version 2 input.
DEBUG pid=xxxxx tid=MainThread file=connectionpool.py:_new_conn:1018
DEBUG pid=xxxxx tid=MainThread file=base_modinput.py:log_debug:298
please guide me to fix this issue, thank you
Hey there,
I understand you're facing errors with the Dynatrace API Version 2 input in Splunk, even though the API works fine in Postman. Don't worry, I've got some troubleshooting steps to help you out:
1. Proxy Check:
2. Log Detective:
3. Certificate Confusion (if applicable):
4. Network Ninja:
5. Token Tweak:
6. Version Vault:
Stuck?
Don't hesitate to reach out to Splunk or Dynatrace support for further assistance. Provide them with details about your environment, configuration, and error messages.
Remember, I'm here to help you troubleshoot like a pro!
~ If the reply helps, a Karma upvote would be appreciated
I have a similar/same problem, the logs explicitly state that the certficate validation failed due to a self-signed cert in the chain.
Your ideas was:
"As a temporary test, try disabling certificate verification in Splunk (not recommended for production!)."
How would I do this for the dynatrace plugin?
Thank you for your reply, I will do the debugging based on your input and will keep you posted.