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Splunk Add-on for Amazon Web Services: How to resolve error "The AWS Access Key Id you provided does not exist" when adding an account?

Contributor

when i try to add new account from 'manage apps' > setup:

I get below error! I am able to see it added to app.conf though.

Encountered the following error while trying to update: Splunkd daemon is not responding: (u'Error connecting to /servicesNS/nobody/Splunk_TA_aws/apps/local/Splunk_TA_aws/setup: The read operation timed out',)

The reason i think it isn't being referred is due to below errors seen in SPLUNKd log. You can see invalid access key id there

04-21-2015 14:13:18.833 +0530 ERROR AdminManagerExternal - Stack trace from python handler:\nTraceback (most recent call last):\n  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\admin.py", line 70, in init\n    hand.execute(info)\n  File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\admin.py", line 527, in execute\n    if self.requestedAction == ACTION_LIST:     self.handleList(confInfo)\n  File "C:\Program Files\Splunk\etc\apps\Splunk_TA_aws\bin\splunk_ta_aws_s3buckets_handler.py", line 25, in wrapper\n    result = func(*args, **kwargs)\n  File "C:\Program Files\Splunk\etc\apps\Splunk_TA_aws\bin\splunk_ta_aws_s3buckets_handler.py", line 52, in handleList\n    rs = connection.get_all_buckets()\n  File "C:\Program Files\Splunk\etc\apps\Splunk_TA_aws\bin\boto\s3\connection.py", line 440, in get_all_buckets\n    response.status, response.reason, body)\nS3ResponseError: S3ResponseError: 403 Forbidden\n<?xml version="1.0" encoding="UTF-8"?>\n<Error><Code>InvalidAccessKeyId</Code><Message>The AWS Access Key Id you provided does not exist in our records.</Message><AWSAccessKeyId>419418970140</AWSAccessKeyId><RequestId>C9666B2DE459ED3D</RequestId><HostId>8lpnSVkyZ3Ikom92aKPJPEKdy74/h2AAhL+bXzuR6qIl8ACnlTEqOGs3/GohjW8o</HostId></Error>\n
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Splunk Employee
Splunk Employee

those setup pages aren't so good at passing usable errors... but the second error looks like AWS is saying no to that account? Do you see anything more useful in

index=_internal source=*aws*
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Contributor

Even i encountered the same error while configuring the add-on:

Encountered the following error while trying to update: Splunkd daemon is not responding: (u'Error connecting to /servicesNS/nobody/Splunk_TA_aws/apps/local/Splunk_TA_aws/setup: The read operation timed out',)

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New Member

I also have run into this issue. Any ideas on what is going on?

Nothing comes up when performing the search mentioned above...

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