All Apps and Add-ons

ServiceNow addon minimum required role

michaelrosello
Path Finder

So I have successfully configured the servicenow addon using the developer servicenow instance using the default admin user provided.

But since having an admin access to our prod servicenow is impossible,

my question is what is the minimum required user role that you have to use in the servicenow add on app.

0 Karma

rpille_splunk
Splunk Employee
Splunk Employee

The required roles for the integration are documented here: http://docs.splunk.com/Documentation/AddOns/released/ServiceNow/ConfigureServiceNowtointegratewithSp...

This integration can only be set up by someone with administrator privileges in ServiceNow, so you will need to work closely with your ServiceNow admin in order to complete the setup steps.

0 Karma
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