All Apps and Add-ons

Salesforce stop getting data

jadengoho
Builder

HI ,
Basically in the past week i have my salesforce working well but after that the salesforce just stop getting data:
here is the error using this query

**index=_internal sourcetype=sfcd:eventlog:log error**

2018-05-03 00:17:22,390 ERROR pid=4333 tid=MainThread file=base_modinput.py:log_error:307 | Traceback (most recent call last):
  File "/opt/splunk/etc/apps/Splunk_TA_salesforce_sh/bin/splunk_ta_salesforce/modinput_wrapper/base_modinput.py", line 113, in stream_events
    self.parse_input_args(input_definition)
  File "/opt/splunk/etc/apps/Splunk_TA_salesforce_sh/bin/splunk_ta_salesforce/solnlib/packages/splunklib/binding.py", line 665, in get
    response = self.http.get(path, self._auth_headers, **query)
  File "/opt/splunk/etc/apps/Splunk_TA_salesforce_sh/bin/splunk_ta_salesforce/solnlib/packages/splunklib/binding.py", line 1221, in request
    raise HTTPError(response)
HTTPError: HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Application does not exist: Splunk_TA_salesforce"}]}

Can somebody help ?

Tags (1)
0 Karma

kamlesh_vaghela
SplunkTrust
SplunkTrust

HI @jadengoho,

Did you renamed the app folder name from "Splunk_TA_salesforce" to "Splunk_TA_salesforce_sh"??
If yes then it is better to keep it as it is.

Thanks

jadengoho
Builder

I deploy the app as "Splunk_TA_salesforce_sh" (January 1st week)
and it stops getting data in March.
Meaning it sends data for almost 3 months.
Does changing the Folder Name affect the process ?

0 Karma

xpac
SplunkTrust
SplunkTrust

At least that very error message is related to a different folder name, it says HTTPError: HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Application does not exist: Splunk_TA_salesforce"}]}

I've to admit I'm a little confused why it checks for the app, but it's worth a try.

jadengoho
Builder

Thanks for the advice .

0 Karma
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