All Apps and Add-ons

Salesforce stop getting data

jadengoho
Builder

HI ,
Basically in the past week i have my salesforce working well but after that the salesforce just stop getting data:
here is the error using this query

**index=_internal sourcetype=sfcd:eventlog:log error**

2018-05-03 00:17:22,390 ERROR pid=4333 tid=MainThread file=base_modinput.py:log_error:307 | Traceback (most recent call last):
  File "/opt/splunk/etc/apps/Splunk_TA_salesforce_sh/bin/splunk_ta_salesforce/modinput_wrapper/base_modinput.py", line 113, in stream_events
    self.parse_input_args(input_definition)
  File "/opt/splunk/etc/apps/Splunk_TA_salesforce_sh/bin/splunk_ta_salesforce/solnlib/packages/splunklib/binding.py", line 665, in get
    response = self.http.get(path, self._auth_headers, **query)
  File "/opt/splunk/etc/apps/Splunk_TA_salesforce_sh/bin/splunk_ta_salesforce/solnlib/packages/splunklib/binding.py", line 1221, in request
    raise HTTPError(response)
HTTPError: HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Application does not exist: Splunk_TA_salesforce"}]}

Can somebody help ?

Tags (1)
0 Karma

kamlesh_vaghela
SplunkTrust
SplunkTrust

HI @jadengoho,

Did you renamed the app folder name from "Splunk_TA_salesforce" to "Splunk_TA_salesforce_sh"??
If yes then it is better to keep it as it is.

Thanks

jadengoho
Builder

I deploy the app as "Splunk_TA_salesforce_sh" (January 1st week)
and it stops getting data in March.
Meaning it sends data for almost 3 months.
Does changing the Folder Name affect the process ?

0 Karma

xpac
SplunkTrust
SplunkTrust

At least that very error message is related to a different folder name, it says HTTPError: HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Application does not exist: Splunk_TA_salesforce"}]}

I've to admit I'm a little confused why it checks for the app, but it's worth a try.

jadengoho
Builder

Thanks for the advice .

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Automating Threat Operations and Threat Hunting with Recorded Future

    Automating Threat Operations and Threat Hunting with Recorded Future June 29, 2026 | Register   Is your ...

Keep the Learning Going with the New Best of .conf Hub

Hello Splunkers, With .conf26 getting closer, there’s already a lot of excitement building around this year’s ...

Splunk Community Badges!

  Hey everyone! Ready to earn some serious bragging rights in the community? Along with our existing badges ...