Reinstalling Splunk DB Connect 2, why will the RPC Service not start and cannot find Java?

[pricea]

Trying to re-install the Splunk DB Connect 2 app from scratch. However, receiving multiple errors regarding the RCP Service. The message that I am receiving is:

JRE Status: Traceback (most recent call last): File "D:\Splunk\etc\apps\splunk_app_db_connect\bin\dbx2\jre_validator.py", line 32, in target self.process = subprocess.Popen(self.command, **kwargs) File "D:\Splunk\Python-2.7\Lib\subprocess.py", line 710, in __init__ errread, errwrite) File "D:\Splunk\Python-2.7\Lib\subprocess.py", line 958, in _execute_child startupinfo) WindowsError: [Error 2] The system cannot find the file specified

Furthermore, it looks like the javascript is not working either. When going to the default page, nothing will load. I have to manually append the URL with /settings to get to the settings page (likewise for alerts and search). However, the Explorer and operations pages never load.

D:\Splunk\bin>java -version
java version "1.8.0_66"
Java(TM) SE Runtime Environment (build 1.8.0_66-b18)
Java HotSpot(TM) 64-Bit Server VM (build 25.66-b18, mixed mode)

Any thoughts?

[woodcock · Accepted solution]

We had a similar problem for the same reason and it went away when we re-installed JRE with the latest version.

[pricea]

Yep, that did the trick. Had to move from jre7 to jre8 as well. The DB Connect app is hosed, but I just exposed dbxquery to the search app to complete what I need to. Thanks!

[woodcock]

Right, I forgot to mention that doing this, causes V1 to break so you cannot run both at the same time.