All Apps and Add-ons

Qualys Add-on TA-QualysCloudPlatform - Error in handler 'passwords' Does not exist

ezmo1982
Path Finder

Hi, 

I am trying to configure the TA-QualysCloudPlatform add-on, but I am getting an error when im trying to configure the add-on. I have installed it on my HF. When I enter the Qualys API Server url and enter the username and password, and then hit save it gives me the following error

  • ERROR: In handler 'passwords': Does not exist: /nobody/TA-QualysCloudPlatform/passwords/credential::splunk_ta_o365_syncreon_0365_client_secret:

I am entering the correct username and password. But even if i enter any password it still gives the error. From reading other articles on this add-on, there has been issues in the past with the add-on not overwriting older saved credentials but it seems that it is not the issue here as the credentials are not even being saved. (There is no passwords.conf being written to the /local folder)

Also, there is no logs written to the /var/log/splunk/ta-QualysCloudPlatform.log log file. The file is empty. So i cant troubleshoot any errors.

I am running the lastest version of the add-on - 1.8.8, and have even tried using older versions (as far back as 1.8.3) but the problem still occurs.

Does anyone know why this is happening?

Thanks!

Labels (2)

kkweder
Engager

@ezmo1982 Hi, I was wondering if you were able to get any resolution to this issue?  I've been getting the same error.  Thanks much.

0 Karma
Get Updates on the Splunk Community!

Enterprise Security Content Update (ESCU) | New Releases

In the last month, the Splunk Threat Research Team (STRT) has had 2 releases of new security content via the ...

Announcing the 1st Round Champion’s Tribute Winners of the Great Resilience Quest

We are happy to announce the 20 lucky questers who are selected to be the first round of Champion's Tribute ...

We’ve Got Education Validation!

Are you feeling it? All the career-boosting benefits of up-skilling with Splunk? It’s not just a feeling, it's ...