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Not able connect to netapp filer
Hi
I am trying to connect netapp filer using splunk netapp appp for collection. I am getting following error while connecting "error: 'NoneType' object has no attribute 'text'".
ERROR [TAOntapConfService] [_validate_ontap_server] Could not interact with ontap on host= xx.xx.xx.xx, error: 'NoneType' object has no attribute 'text'
None
INFO [TAOntapConfService] [_validate_ontap_server] successfully updated stanza=uigen:1381433375:90 credential_validation=False connection_validation=False per_target_credential_validation=['Invalid'] per_target_connection_validation=['Invalid']
Can you please help me how to fix this issue.
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Thanks for the reply. I was connecting to the filer running on ONTAP 7.2.3. But that version is not supported by splunk. It worked fine when i tried to connect to ONTAP 8.2 version.
Only issue which i see was , Splunk is not returning right error message like " ONTAP version not supported" Instead it throws some other wrong message.
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Yup we have confirmed that and are fixing the error message for the next release.
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This error is the result of the a call made by the configuration service to validate a particular URI is a valid filer. The error message is atrocious, but not a bug in the code. The filer in question is not responding properly to the API request to the system-get-ontapi-version
endpoint. I have sent a note to the development team about clarifying the error message.
In terms of actually solving your issue I would check that your URI and your credentials are correct and that the version of ontap you are interacting with is supported by Splunk App for NetApp Data ONTAP.
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But looks like it is not still fixed? I used splunk app for netapp 2.1.4 which displayed the same message when connecting to Ontap version 7.3.3 (unsupported by splunk as per documentation)
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- Your Data collection node have an installed python version?
- On your "Ontap collection configuration". Are the Validations in a "valid" or "invalid" mode?
