All Apps and Add-ons

Logging into the Splunk SOAR web interface

Huckleberry
New Member

Hello,
I set up an Amazon Linux 2 virtual machine in VirtualBox and successfully installed Splunk SOAR. I am trying to log into the web interface. The documentation says to go to the IP address that I assigned to the Splunk SOAR using the custom HTTPS port. I know that I am using the correct port. When I run ifconfig, I see two IP addresses. I tried both with the port I chose for Splunk, but neither is working, and my browser says that the site cannot be reached. Any help would be appreciated.

Labels (1)
0 Karma

livehybrid
SplunkTrust
SplunkTrust

@Huckleberry 

If you cannot access the Splunk SOAR web interface using either IP address shown by ifconfig, the most likely causes are network configuration issues between your host machine and the Amazon Linux 2 VM.

Are you able to SSH into the VM from your host machine? If so, which IP is it you are using? You should be able to access SOAR on the same IP.

The other things that might be worth checking is any firewall rules on the VM. Run the following to see what rules are set, if it fails then its likely that the firewall isnt enabled so shouldnt be the issue. (Firewalld is the default for Amazon Linux I believe)

sudo firewall-cmd --list-all

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Tiling

This puzzle (first published here) is based on finding groups of tessellated tiles (inspired by floor tiles I ...

SOK it to Me: Top 3 Benefits of Using Splunk Operator on Kubernetes that’ll Make ...

    Thursday, July 9, 2026  |  11:00AM–12:00PM PDT Duration: 1 hour (includes Q&A) Managing can feel like a ...

Upgrade Prep for 10.4, Network Observability Deep Dives, and More from Splunk Lantern

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...