License Free and pool size

[Annota1]

Hi,
I tryed Splunk with the trial licence. After 60 days I switched to a the free licence. Since then, I've got the following message :
Error in 'litsearch' command: Your Splunk license expired or you have exceeded your license limit too many times

When I look on the licensing menu :
I'm in the : Free license group with no licensing alert but 13 license window warnings reported by 1 indexer.
the warning display :
This pool has exceeded its configured poolsize=0 bytes. A warning has been recorded for all members.

I have deativated all sources so I've got no input data on my splunk server.

Please help me to fix this problem? I don't know what I have to do?

Thanks

Thibaud

[aelliott · Accepted solution]

You could just reinstall splunk (backup your current version) and copy over your customizations.

[Annota1]

Thanks Aelliott,
I found the same process in the knowledge base.

[lukejadamec]

You will need to look at the age of the warnings. With the free license you can only have 3 within the past 30 days. With the enterprise license you can have 5. It is possible that you had 4 and when you switched to free the capability to search was lost because your limit dropped from 5 to 3.

See this post:

http://answers.splunk.com/answers/52814/error-in-litsearch-command-your-splunk-license-expired-or-yo...

[lukejadamec]

Yes, or wait until you have fewer than 3 in 30 days.
Not sure if you can get a reset license for the free version, but it would not hurt to ask Splunk Support for one.

[Annota1]

Hello ,
Thanks for your answer.
So I have to apply a reset licence?