All Apps and Add-ons

Javascript Not Loading

Kendo213
Communicator

The dashboard.js doesn't appear to be working. I have Lookup Editor installed, and I can see the table of searches. However, 'Add Search' doesn't work, the "look" (css) of the page doesn't appear correct, the 'Add Search' button doesn't work, and the button in the bottom right doesn't appear.

I'm running Splunk 7.1.2, and this works fine on a fresh 7.1.2 search head, so I assume it's some issue that exists on my search head. Any ideas?

0 Karma

khutchinson_spl
Splunk Employee
Splunk Employee

If the Javascript is not loading then there is a problem with the Splunk "cache" not being bounced or you are restricted from accessing the dashboard.js file that is in the etc/apps/spgt_*/appserver/static directory. Please restart your Splunk search head if you have not yet done so. The app needs a restart after download due to new files being present. (Splunk can't see new files unless it is bounced, thus adding the new objects to application cache) If you restart the search head and are still having the issues then you have browser caching issues. You will need to bounce your browser to make sure that there are no overriding cached values in place. If you still don't see the change then follow this link for other caching tips..... https://onedrive.live.com/redir?resid=7B40CF5975EEE325%21122&authkey=%21ALYIlLvXByjSyPA&page=View&wd.... If you keep zillions of tabs open in your browser then this can be a chronic issue... If the file is then "seen" by splunkweb AND your broswer has no cached overrides you should be good. If not its a permissions or soft-link routing issue.

It's a great day to be Splunkin'!
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Index This | What travels the world but is also stuck in place?

April 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Discover New Use Cases: Unlock Greater Value from Your Existing Splunk Data

Realizing the full potential of your Splunk investment requires more than just understanding current usage; it ...

Continue Your Journey: Join Session 2 of the Data Management and Federation Bootcamp ...

As data volumes continue to grow and environments become more distributed, managing and optimizing data ...