All Apps and Add-ons

Issue with Splunk Infrastructure Monitoring Add-On: SSL: TLSV1_ALERT_INTERNAL_ERROR

mdodic
Engager

I configured the Splunk Infrastructure Monitoring add-on with Splunk Observability Cloud in order to receive infrastructure metrics from Splunk Observability. The connection was successful, as confirmed by the Add-On's Connection Status test: sim_ta_infra_1.png

However, when I try to search for any data using the sim flow command, I receive the following error:

Error in "sim" command: Error executing SignalFlow program. error_msg=[SSL: TLSV1_ALERT_INTERNAL_ERROR] tlsv1 alert internal error (_ssl.c:1106)". 

sim_ta_infra_2.pngQuery used to test:

 

| sim flow query="data('cpu.utilization', filter=filter('host', '*') and (not filter('cloud.provider', '*')) and (not filter('AWSUniqueId', '*')) and (not filter('gcp_id', '*')) and (not filter('azure_resource_id', '*')) and (not filter('kubernetes_node', '*')), extrapolation='last_value', maxExtrapolations=2).mean(by=['host']).count().publish()"

 

I have done this kind of configuration several times, but I have never incurred in such an error. I even used the same query on another configuration to cross-check, and it's working fine.

Could it be a connection issue? Perhaps the search head is blocking some outside connection? Or is my environment using a different SSL package? Nevertheless, something seems to be preventing data from coming in.

Additionally sharing type+version of the OS instance:

sim_ta_infra_4.png

And OpenSSL version:

sim_ta_infra_5.png

Does anyone have any suggestions, tips, ideas?

Thanks!

 

Labels (3)
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas

Why Splunk Customers Should Attend Cisco Live 2026 Las Vegas     Cisco Live 2026 is almost here, and this ...

What Is the Name of the USB Key Inserted by Bob Smith? (BOTS Hint, Not the Answer)

Hello Splunkers,   So you searched, “what is the name of the usb key inserted by bob smith?”  Not gonna lie… ...

Automating Threat Operations and Threat Hunting with Recorded Future

    Automating Threat Operations and Threat Hunting with Recorded Future June 29, 2026 | Register   Is your ...