Internal Documentation

[aberkow]

Have any of you created internal documentation for your users? Do you only point them at Splunk Docs?

We have a small documentation space, but it doesn't see a ton of usage. I'm wondering if others have found success in pushing internal users/power users towards any self-created documentation, or if broadly you push people to Splunk Docs/Answers, or something else!

[zacharychristen]

I would highly recommend looking into the Splunk Success Framework (SSF) Handbook for all these types of questions. (https://docs.splunk.com/Documentation/CoE/ssf/Handbook/About)

For a more direct answer to your question check out this section in the SSF. (https://docs.splunk.com/Documentation/CoE/ssf/Handbook/WelcomePage).

This section talks about creating a welcome page app inside splunk where staffers can visit to find relevant information. The above link will point to the splunk base app for creating pages (https://splunkbase.splunk.com/app/2991/). A well designed welcome page app will enable splunkers to easily find information for their role that is organized in one place.