All Apps and Add-ons

How to resolve Splunk Demisto Add-on version 4 Configuration Error?

tkw03
Communicator

Hello

 

We recently upgraded Splunk to v8.2.6.  This broke the Demisto integration so I upgraded the app to v4.0. This still has not fixed the issue. The alert will trigger but it does not send to Demisto. Looking in the demisto.log file I found this:

 

 

 

2022-08-08 10:25:42,792 - DEMISTOALERT - INFO - In Main Method
2022-08-08 10:25:42,801 - DEMISTOALERT - ERROR - Error in main, error: name 'basestring' is not defined
Traceback (most recent call last):
  File "/opt/splunk/etc/apps/TA-Demisto/bin/demisto_send_alert.py", line 126, in <module>
    modaction = DemistoAction(sys.stdin.read(), modular_action_logger, 'demisto')
  File "/opt/splunk/etc/apps/TA-Demisto/bin/lib/cim_actions.py", line 136, in __init__
    if isinstance(self.sid, basestring) and 'scheduler' in self.sid:
NameError: name 'basestring' is not defined

 

 

 

 

I went to the configuration page to update configurations but it gives me an error screen:

DemError.PNG
 

Anyone have any ideas?

Thnaks!

Labels (2)
0 Karma
Get Updates on the Splunk Community!

BSides Splunk 2022 - The Call for Papers is now Open!

TLDR; Main Site: https://bsidessplunk.com CFP Site: https://bsidessplunk.com/cfp CFP Opens: December 15th, ...

Sending Metrics to Splunk Enterprise With the OpenTelemetry Collector

This blog post is part of an ongoing series on OpenTelemetry. The OpenTelemetry project is the second largest ...

What's New in Splunk Cloud Platform 9.0.2208?!

Howdy!  We are happy to share the newest updates in Splunk Cloud Platform 9.0.2208! Analysts can benefit ...