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Errors in my imAppLog file

airborne22
Engager

I am getting the following errors in my imAppLog-

"

"2013-08-08 12:08:08,780 log_level=ERROR action="GETting table" ur="htp://192.168.3.10/~export/devices.xml" message="[Errno 10054] An existing connection was forcibly closed by the remote host"

2013-08-08 12:08:08,780 log_level=ERROR sessionNo="793" action="Testing connection to InterMapper server - htp://192.168.3.10" message=FAILED error="[Errno 10054] An existing connection was forcibly closed by the remote host"

2013-08-08 12:08:08,780 log_level=CRITICAL sessionNo="793" parentFunction="crashOut" message="Critical - Exiting due to error."

2013-08-08 12:08:09,905 log_level=INFO sessionNo="1674" action="Creating PID" message="PID Created" pat="D:\Program Files\Splunk\etc\apps\InterMapper\default\loadImData.py.pid"

2013-08-08 12:08:09,905 log_level=INFO sessionNo="1674" action="State Loaded" message="Success"

2013-08-08 12:08:09,921 log_level=INFO sessionNo="1674" action="Configuration Loaded" message="Success"

2013-08-08 12:08:09,921 log_level=ERROR sessionNo="1674" action="Opening File Handle for :\Program Files\Splunk\etc\apps\InterMapper\lookups\deviceTable.csv" message="IO Error when trying to open file for read access"

2013-08-08 12:08:09,921 log_level=ERROR sessionNo="1674" action="Opening File Handle for :\Program Files\Splunk\etc\apps\InterMapper\lookups\mapTable.csv" message="IO Error when trying to open file for read access"
"

The two files it is looking for, mapTable.csv and deviceTable.csv, are not there. Also, it seems like the app never finishes installing. This is my first attemp at using this and could really use some help.

0 Karma

airborne22
Engager

1.I am the admin and installed the app as such.

2.I can ping the IM server

3.I can launce the IM web from the splunk server

4.I do log in automatically.

Is there something else that needs to be installed in Splunk for this to work?

0 Karma

InterMapper
Explorer

Please verify the followings:
1. Make sure you are an administrator to install IM app.
2. Make sure you can ping IM server from Splunk server.
3. On your Splunk server, can you launch IM web: http://:80. If not, please see step 1 for configuration.( http://www.intermapper.com/products/Splunk-App/install-guide.aspx )
4. When you access IM web, you should be logged automatically. If not, please step 2 for configuration.

airborne22
Engager
  1. I am the admin and installed the app as such.
    1. I can ping the IM server
    2. I can launce the IM web from the splunk server
    3. I do log in automatically.
0 Karma
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