Error while Entering Credential for the first time for Qualys Technology Add-on in Splunk

[ayushchoudhary]

Got below error while Entering Credential for the first time for Qualys Technology Add-on in Splunk:

Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/TA-QualysCloudPlatform/qualys/qualys_configure/setupentity

[ayushchoudhary · Accepted solution]

I am Answering my question myself.
there are two things we need to check.
1. firewall, Is the splunk able to connect to Qualys cloud.
2. make sure not to use http:// in the proxy entry.

I sorted both of them and the first time credentials worked.

[gautham]

The error you're seeing is usually encountered when trying to update credentials that are already set. The solution is to delete TA-QualysCloudPlatform/local/passwords.conf file and restart your Splunk. Then set your new credentials.

Please let me know whether this solves your problem or not.

[ayushchoudhary]

I an trying to set the Credentials for the first time.
Also there is no local directory under TA-QualysCloudPlatform

[vnguyen46]

It's been a while but btw I get here. The password.conf is located at this folder in the HF or where you installed the TA:
/opt/splunk/etc/apps/TA-QualysCloudPlatform/local