Error on NetApp Ontap App | Data Collection Node|hydra_gateway error

[leesiangfong]

Hi All,
I am installing NetApp Ontap App and facing the error below on Data Collection Node
OS: Centos 6.5 2.6.32-358.11.1.el6.x86_64 #

I found that port 8008 is unable to start on DCN.

Here is the error on /var/splunk/splunkd.log
04-08-2016 01:36:13.730 +0800 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SA-Hydra/bin/bootstrap_hydra_gateway.py" Traceback (most recent call last):
04-08-2016 01:36:13.730 +0800 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SA-Hydra/bin/bootstrap_hydra_gateway.py" File "/opt/splunk/etc/apps/SA-Hydra/bin/bootstrap_hydra_gateway.py", line 29, in
04-08-2016 01:36:13.730 +0800 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SA-Hydra/bin/bootstrap_hydra_gateway.py" server = bootstrap_web_service(port, service_log_level, access_log_level)
04-08-2016 01:36:13.730 +0800 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SA-Hydra/bin/bootstrap_hydra_gateway.py" File "/opt/splunk/etc/apps/SA-Hydra/bin/hydra/hydra_gateway.py", line 899, in bootstrap_web_service
04-08-2016 01:36:13.731 +0800 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SA-Hydra/bin/bootstrap_hydra_gateway.py" from ssl import PROTOCOL_SSLv2, PROTOCOL_SSLv3, PROTOCOL_SSLv23, PROTOCOL_TLSv1
04-08-2016 01:36:13.731 +0800 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/SA-Hydra/bin/bootstrap_hydra_gateway.py" ImportError: cannot import name PROTOCOL_SSLv2

Here is the error I found in index=_internal source=hydra error

2016-04-08 09:26:11,753 ERROR [ta_ontap_collection_scheduler://nidhogg] Problem with hydra scheduler ta_ontap_collection_scheduler://nidhogg:
'job_aggregate_execution_info'
Traceback (most recent call last):
File "/opt/splunk/etc/apps/SA-Hydra/bin/hydra/hydra_scheduler.py", line 2136, in run
collection_manifest.sprayReadyJobs(self.node_manifest)
File "/opt/splunk/etc/apps/SA-Hydra/bin/hydra/hydra_scheduler.py", line 735, in sprayReadyJobs
available_work_load, balanced_load = self._calculateLoadDistribution(active_workers, ready_jobs, node_job_infos)
File "/opt/splunk/etc/apps/SA-Hydra/bin/hydra/hydra_scheduler.py", line 535, in _calculateLoadDistribution
self._update_execution_time(node_job_info["job_aggregate_execution_info"])
KeyError: 'job_aggregate_execution_info'

Any idea will be very much appreciated.

Thanks
Lee

[trapti_splunk · Accepted solution]

Hi Lee,

This is again the SSL issue which we have with Splunk 6.4.

This required a change in Hydra. We have a fix for this in our new release.

[mhlesourd]

Hi,

Any idea when the release is scheduled? Is there a workaround ?

Kind regards,