All Apps and Add-ons

Error in 'dbxquery' command: External search command exited unexpectedly with non-zero error code 1

rapmancz
Explorer

Hello, I am getting "Error in 'dbxquery' command: External search command exited unexpectedly with non-zero error code 1."  for every search in Splunk DB connect app.  Already configured inputs are indexed, but when I try to run any searches by hand, I always get this failure. I can not also add any new input.

I am using Splunk DB connect 3.4.2 with MySQL database.  The data is indexed so I am sure the connection is working, I can also select image.png

Labels (1)
Tags (1)
0 Karma

David888
Engager

I had this issue today. I tried the few things suggested here. None fixed my problem. I looked in the _internal index for possible error messages. I found  "The certificate chain length (11) exceeds the maximum allowed length (10)"

I changed the limit to 15 and my issue was fixed. 
Under Configurations -> Setting  -> Query Server JVM Options 
I entered -Djdk.tls.maxCertificateChainLength=15

 

--Hope this helps 

0 Karma

thuhuongle
Explorer

Hi,
I have faces the same error with version 3.4.0. After verification installed drivers  (JDBC connetion and java home path). We did upgrade to 3.6.0 and restart Splunk. Problem resoved.

0 Karma

AshChakor
Path Finder

I am getting same error after upgrading  to Splunk 8.1.3 version. we don't have commands.conf under local. Any suggestions please? 

Thanks in advance!

0 Karma

rahmatn
Path Finder

Have you find it under default ? 

0 Karma

rahmatn
Path Finder

in my case just put "#" in front of

[dbxquery]

filename = java.path

in local/commands.conf

FreelanceRob
Engager

Solved! Thank you very much!

0 Karma

martaBenedetti
Path Finder

Same problem, worked for me!

Thanks a lot rahmatn!

0 Karma

resmungo
Explorer

Same here. Thank you!

0 Karma

hpbrand
Explorer

Hi, had the same problem.  After weeks of troubleshooting I found following entry under default/commands.conf

####### uncomment following lines to revert dbxquery to 3.2.0 version
# [dbxquery]
# run_in_preview = false
# filename = java.path
# chunked = true
# command.arg.1 = -Dlogback.configurationFile=../config/command_logback.xml
# command.arg.2 = -DDBX_COMMAND_LOG_LEVEL=INFO
# command.arg.3 = -cp
# command.arg.4 = ../jars/dbxquery.jar
# command.arg.5 = com.splunk.dbx.command.DbxQueryCommand

Gave it  a try and copied all over to local/commands.conf and it works.

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Laser Bananas and Edge Hubs: Exploring Operational Technology (OT) Data Through a ...

  OT is a different environment to traditional IT and can have interesting challenges when interfacing the ...

Event Series: Mastering AI Tokenomics and Splunk Agent Observability

Beyond the Black Box: Correlating AI Performance and Tokenomics with Splunk Agent Observability   As ...

span_metrics: The OpenTelemetry-Idiomatic Way to See Inside Your Services

You open a trace in Splunk Observability Cloud and everything looks fine. One root span, order-pipeline, with ...