All Apps and Add-ons

Error executing modular input, call not properly authenticated - SPLUNK4JMX App

moneebw
Engager

Hello! I downloaded the SPLUNK4JMX app to onboard JMX logs from Oracle Weblogic. I installed the app locally on a universal forwarder version 7.3.3. I have been messing around with the configurations but have not been able to get it to work. When I check the splunkd logs, i get this error message, "ERROR ExecProcessor - message from "python /opt/splunkforwarder/etc/apps/SPLUNK4JMX/bin/jmx.py" Activation key check failed.Please ensure that you copy/pasted the key correctly." I have copy/pasted and verified that the trial key is correct. I am also getting this error when I run this command " /opt/splunkforwarder/bin/splunk cmd splunkd print-modinput-config jmx | /opt/splunkforwarder/bin/splunk cmd /bin/python /opt/splunkforwarder/etc/apps/SPLUNK4JMX/bin/jmx.py"

[Fatal Error] :-1:-1: Premature end of file.
ERROR Error executing modular input : HTTP 401 -- <?xml version="1.0" encoding="UTF-8"?>
<response>
  <messages>
    <msg type="WARN">call not properly authenticated</msg>
  </messages>
</response>
: com.splunk.HttpException: HTTP 401 -- <?xml version="1.0" encoding="UTF-8"?>
<response>
  <messages>
    <msg type="WARN">call not properly authenticated</msg>
  </messages>
</response>        at com.splunk.HttpException.create(HttpException.java:84)
        at com.splunk.HttpService.send(HttpService.java:399)
        at com.splunk.Service.send(Service.java:1268)
        at com.splunk.HttpService.get(HttpService.java:151)
        at com.splunk.Entity.refresh(Entity.java:381)
        at com.splunk.Entity.refresh(Entity.java:1)
        at com.splunk.Resource.validate(Resource.java:174)
        at com.splunk.Entity.validate(Entity.java:462)
        at com.splunk.Entity.getContent(Entity.java:157)
        at com.splunk.Entity.getString(Entity.java:279)
        at com.splunk.ServiceInfo.getVersion(ServiceInfo.java:155)
        at com.splunk.modinput.ModularInput.runStateCheckerThread(Unknown Source)
        at com.splunk.modinput.ModularInput.init(Unknown Source)
        at com.splunk.modinput.jmx.JMXModularInput.main(Unknown Source) 
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Deep Dive: Accelerate threat investigation with Splunk’s AI Assistant in Security

AI is one of the biggest topics in the market today, and for security teams, its value goes far beyond the ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Detection Engineering Office Hours: Real-World Troubleshooting & Q&A

[REGISTER HERE] This thread is for the Community Office Hours session on Detection Engineering Office Hours: ...