ERROR ExecProcessor messages after installing App for symantec cloud

[jack19]

Getting below error after installing the app.

04-16-2018 16:32:58.440 -0400 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/IA-symantec_cloud/bin/script.py" IOError: [Errno 13] Permission denied: u'.//16_04_2018-16_30_27_890377.json'

04-16-2018 16:32:58.440 -0400 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/IA-symantec_cloud/bin/script.py" fileIo = open(logFile,'w')

04-16-2018 16:32:58.440 -0400 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/IA-symantec_cloud/bin/script.py" File "/opt/splunk/etc/apps/IA-symantec_cloud/bin/script.py", line 106, in

04-16-2018 16:32:58.440 -0400 ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/IA-symantec_cloud/bin/script.py" Traceback (most recent call last):

and the python script is as below

104 except urllib2.URLError, ex:
105 errorResponse = '{"error": "%s"}' % ex.reason
106 fileIo = open(logFile,'w')
107 fileIo.write(errorResponse)
108 fileIo.close()

[p_gurav]

I am not sure but can you check the application's directory permission on cli?

[jack19]

I have given 777 to the application directory, but we are getting same error.