All Apps and Add-ons

DB Connect version 3.0 incorrect process Russian

mkalyakin
Explorer

After updating Splunk DB Connect from 2.4 to 3.0 events with Russian language display incorrect.
In preview of creating input everything looks fine, but in search there are only "??????".
alt text

0 Karma

mkalyakin
Explorer

I've opened support case for this and Splunk Support answered that I should add "-Dfile.encoding=UTF-8" to JVM Options in general settings of DB Connect
alt text

Penkov
Loves-to-Learn Lots

Hello,
I have the same problem like you, but i try to read from teradata. And this workaround didn't work for Bulgarian. Can you have more hints like this.

0 Karma

mkalyakin
Explorer

I have no idea what can help you. In my case Splunk support helped me.
You can try to open case to Splunk Support.

0 Karma

evelenke
Contributor

Hi,
did you find any solution?

0 Karma

mkalyakin
Explorer

Yes, I've posted the answer here.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Persistent Queue at TcpOut — One of Splunk's Most Practical Features

Splunk introduced persistent queueing at the tcpout layer as one of the most practical resilience features in ...

Skip the Awkward Silence: Have a .conf-ersation at .conf26

Picture this. You arrive at .conf26 already having your socializing and networking plans mapped out. No ...

Rethinking Zero Trust: From Product Purchases to Logical Control Evidence

Implementing Zero Trust (ZT) across complex environments often falters at the very beginning due to a ...