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DB Connect version 3.0 incorrect process Russian

mkalyakin
Explorer

After updating Splunk DB Connect from 2.4 to 3.0 events with Russian language display incorrect.
In preview of creating input everything looks fine, but in search there are only "??????".
alt text

0 Karma

mkalyakin
Explorer

I've opened support case for this and Splunk Support answered that I should add "-Dfile.encoding=UTF-8" to JVM Options in general settings of DB Connect
alt text

Penkov
Loves-to-Learn Lots

Hello,
I have the same problem like you, but i try to read from teradata. And this workaround didn't work for Bulgarian. Can you have more hints like this.

0 Karma

mkalyakin
Explorer

I have no idea what can help you. In my case Splunk support helped me.
You can try to open case to Splunk Support.

0 Karma

evelenke
Contributor

Hi,
did you find any solution?

0 Karma

mkalyakin
Explorer

Yes, I've posted the answer here.

0 Karma
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