Commvault app cant add commcell

[michaelnorup]

Hi all.

I have added the commvault app.
Our commvault is running on https port 443
I have created the network opening, and from splunk server i can NC to the commvault url on port 443.
I have created a user in commvault called Splunk, and tested that the user can log in.

When trying to add the commcell to the app i get the error "commcell addition failed, please try again"
Looking at the logs dont give me much more:

Looking through failed logins on commvault doesnt show failed attempts from the splunk server, but i can see in the network logs that the traffic reaches the commvault server.

So... what am i doing wrong here?

[livehybrid]

Hi @michaelnorup 

Its odd that you can see the connection at a network level to commvault but no failed login... 
Are you able to recreate a CURL request using the access credentials to commvault to check the connection works properly and validate that you see your manual connection in commvault logs?

🌟 Did this answer help you? If so, please consider:

• Adding karma to show it was useful
• Marking it as the solution if it resolved your issue
• Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing