All Apps and Add-ons

Cloud Gateway Status keep showing "Not Connected"

cherryng
New Member

I am setting up connection for the Splunk instance and Splunk Cloud Gateway via a proxy. Proxy server is basically set to allow all, Splunk Cloud Gateway is installed on search head.

According to the guideline in Troubleshoot Splunk Cloud Gateway Connection Issues,
for https connection, it can return "healthy":true

curl https://prod.spacebridge.spl.mobi/health_check  -x http://my_proxy_svr:8000 

for wss connection, it can return 200 and 101 Switching Protocols

curl -i -N -H "Connection: Upgrade" -H "Upgrade: websocket" -H "Host: prod.spacebridge.spl.mobi" -H "Origin: https://prod.spacebridge.spl.mobi"; -H "Authorization: xyz" https://prod.spacebridge.spl.mobi/mobile -x http://my_proxy_svr:8000

However, the status shown in Cloud Gateway Status Dashboard keep showing "Not Connected". For loggings in search, once restarting splunkd, the proxies config is read into program at first but become empty after first "handshake failed" occurred.
alt text

alt text

May I know if there is any clue why cloudgateway is not connected? Thank you.

0 Karma
Get Updates on the Splunk Community!

Good Sourcetype Naming

When it comes to getting data in, one of the earliest decisions made is what to use as a sourcetype. Often, ...

See your relevant APM services, dashboards, and alerts in one place with the updated ...

As a Splunk Observability user, you have a lot of data you have to manage, prioritize, and troubleshoot on a ...

Splunk App for Anomaly Detection End of Life Announcement

Q: What is happening to the Splunk App for Anomaly Detection?A: Splunk is officially announcing the ...