BetterWebhooks: Credentials missing from management UI but available in Alert Actions

[fmarconi]

Issue: I am experiencing an issue with the Better Webhooks add-on where created credentials do not appear in the main "Credentials" management list within the app

Symptoms:

• Management UI: The "Credentials" list appears empty. I cannot view, edit, or delete any existing credentials.

• Alert Configuration: Despite the list being empty, the credentials are visible and selectable when configuring a new Alert Action. The alerts execute successfully using these credentials.

Impact: While functionality is preserved for running alerts, I am unable to manage the lifecycle of these credentials (update/delete), which creates a maintenance issue.

Environment:

• Splunk Version: Splunk Cloud 9.3.2411.120

• BetterWebhooks Version: 1.1.8

• User Role: sc_admin

Has anyone encountered this "invisible" credential issue? Is there a permissions setting or a configuration file I should check to restore visibility in the UI?

[nhuangcartology]

I am also running into a similar issue, however credentials that were created with a Global sharing privilege, are not visible in the Management UI and the Alerts creation modal for other users. I would also like to know how to resolve this