All Apps and Add-ons

Avaya SMDR Delta Server Required?

richardphung
Communicator

Does the Avaya Call Add-On require (or support) the use of a SMDR Delta Server?
For Example:
https://downloads.avaya.com/elmodocs2/ip_office/DOCS3_0/DATA/Additional/mergedProjects/smdr/index.ht...

Please confirm implementation steps:

  • Install SMDR Delta Server
  • Configure IPOffice to Write to SMDR Delta Server
  • Install Splunk Universal Forwarder on SMDR Delta Server
  • Configure Server Class with SMDR Delta Server and Avaya CALL sourcetype in Splunk

Is this the correct methodology?

0 Karma
1 Solution

jlsabaut
Explorer

Avaya Call Add-On completely replaces Delta server.

For the correct methodology, watch : Enabling AVAYA IP OFFICE SMDR
https://splunkbase.splunk.com/app/1889/#/details

View solution in original post

vocode
New Member

All IPO500s can output SMDR directly (as above). Delta server was used on very old systems that could not do this.

0 Karma

jlsabaut
Explorer

Avaya Call Add-On completely replaces Delta server.

For the correct methodology, watch : Enabling AVAYA IP OFFICE SMDR
https://splunkbase.splunk.com/app/1889/#/details

View solution in original post

richardphung
Communicator

Perfect.
Thanks!

0 Karma
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