See here for the general roadmap. It really is up to Splunk to fix it so be sure to open a P1 support case ASAP:
https://www.splunk.com/blog/2019/07/01/admins-and-developers-we-re-transitioning-to-python-3.html
https://docs.splunk.com/Documentation/Splunk/7.3.2/Python3Migration/AboutMigration