Alert Manager Enterprise - Event Results are not showing in Data tab

[Nithiya1]

Hello,

I have encountered an issue with the Alert Manager Enterprise application. 

Alerts are getting triggered and can see the events in AME. But couldn't find event results in Data Tab.

Could see below error when click on events:

Failed to parse search results

Retrieving workflow actions failed. Please check your connection and your permissions.

Do you have any suggestion for how to get data here?

Thank you

[Nithiya1]

yes

[gcusello]

Hi @Nithiya1 ,

check the macros and the eventtypes used in the Alert Manager's dashboards.

Ciao.

Giuseppe

[Nithiya1]

Everything looks good for me. Couldn't find which is causing the issue.

Any specific things to focus on?

[gcusello]

Hi @Nithiya1 ,

are your alerts shared at Global level?

Ciao.

Giuseppe